Terms & Conditions

Standard Competition Terms & Conditions

Our website and social media channels sometimes host competitions for which entry requires you to supply personal details. The following are the standard terms and conditions which apply to our competitions. Please note that additional T&C’s may apply in specific circumstances; these will be mentioned on the requisite competition page.

Terms & Conditions

Open to all entries within the PL and TR postcode areas except those involved in the administration of the competition, employees, agents, and their employees, or family members of White River Place Shopping Centre and its promotional partners.
Only one entry per person will be accepted.
Entrants must be 18 years or over.
All entrants’ details may be used in promotional activity/materials and the winner(s) may be required to participate in promotional activity related to the competition.
The competition is promoted by White River Place Shopping Centre.
Entry to the competition is deemed as full acceptance of these terms and conditions of entry.
The judges' decision is final, and no correspondence will be entered into.
White River Place Shopping Centre reserves the right to substitute the prize(s) with a prize(s) of equivalent value if the original is/are no longer available. The prize(s) cannot be exchanged or refunded and is/are non-transferable.
The winner(s) will be notified by White River Place Shopping Centre or their representatives by email or phone, as appropriate to the competition, within 7 days of the competition closing date. They will then be announced via the White River Place social media channels. Alternatively, for details of the winner(s) name(s), please send a SAE to: White River Place Shopping Centre, Centre Management Office, Trinity Street, St Austell. PL25 5AZ.
Winners must respond to White River Place Shopping Centre within 7 days of being notified of their prize, otherwise White River Place reserves the right to select an alternative winner.
All prizes must be collected from or delivery arranged (as appropriate) with White River Place Shopping Centre within a further 14 days, unless otherwise agreed.
You are providing your information to White River Place Shopping Centre.
Errors and omissions excepted.
The competition(s) and these Terms and Conditions are subject to and governed by English law.

Disclaimer

White River Place Shopping Centre and its affiliates are not responsible for any incorrect or inaccurate entry information, human error, technical malfunction, failures, omission, interruption, deletion, or defect of any telephone network, computer online systems, computer equipment, servers, access providers, or software, including any injury or damage to participants or any other person, computer relating to or resulting from participation in their competitions; inability to access the entry website or any pages thereof; theft, tampering, destruction, or unauthorised access to, or alteration of entries; entry submissions that are processed late or incorrectly or are incomplete, garbled, or lost due to computer or electronic malfunction or traffic congestion on the Internet or any website. Proof of entering information on Facebook, the website or other form is not considered proof of delivery or receipt.

The promoter of this competition is White River Place Shopping Centre, based at Centre Management Office, Trinity Street, St Austell, Cornwall. PL25 5AZ.

Facebook Competition Terms & Conditions

How to enter

Users are eligible to enter our Facebook competitions by commenting on a specific post(s) displayed on the White River Place Shopping Centre Facebook page. Other competitions may require you to submit a form with further details to be eligible to win.

Terms & Conditions

The competition may be modified or withdrawn at any time; the prize(s) is/are non-transferable and cannot be exchanged or refunded.
The competition is promoted by White River Place Shopping Centre.
No cash or alternative prizes are available, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute a similar prize of equal or greater value.
Prizes may be provided by third parties. No travel costs or expenses used in collecting or using the prize(s) will be covered. The Promoter has no responsibility for onward use of the prize(s).
The closing date is as specified in the specific competition, and White River Place Shopping Centre reserves the right to amend the competition end dates at any time.
By entering a Facebook competition, entrants acknowledge that their Facebook username, profile picture and any submitted content will be published on the White River Place Shopping Centre Facebook page and may be viewed by all web users. The competition winner(s) may be required to participate in promotional activity related to the competition.
Entrants must be over 18 years old or as specified by the rules of each competition. Only one entry per person will be accepted.
Entry is open to people living in the PL and TR postcode areas, except those involved in the administration of the competition, employees (and their families) of White River Place Shopping Centre, agents, and any other companies associated with the competition. Entry to the competition is deemed as full acceptance of these terms and conditions of entry.
White River Place Shopping Centre does not hold responsibility for any abusive content posted on the competition page. Any inappropriate content will be removed at their discretion. False and/or deceptive entries shall render entry ineligible.
All entries and any other material submitted become the sole property of White River Place Shopping Centre.
The judges' decision is final, and no correspondence will be entered into.
The winner(s) will be notified by White River Place Shopping Centre or their representatives through Facebook, email, or phone, as appropriate to the competition, within 7 days of the competition closing date. Winners must respond to White River Place Shopping Centre within 7 days of being notified of their prize, otherwise White River Place reserves the right to select an alternative winner(s).
All prizes must be collected from or delivery arranged (as appropriate) with White River Place Shopping Centre within a further 14 days, unless otherwise agreed.
This competition and these Terms and Conditions are subject to and governed by English law.
Errors and omissions excepted.
The competition isn't sponsored, endorsed, administered by, or associated with Facebook in any way. We would never ask for any card details in our competitions and winners are always announced by us on the post.