National award nomination for centre manager
Tue 19th April 2016
manager of White River Place Shopping Centre in St Austell has been nominated
for a major national award in recognition of his tireless work to support the
Hurst is one of just six small centre managers to be shortlisted in the Sceptre
Awards 2016, the leading accolades for the shopping centre industry. Richard
will attend the awards on June 21st when a glittering ceremony will
be held at The Dorchester Hotel in London to announce the winners.
Richard Hurst, Manager of White River
“I am truly surprised to be nominated for such a prestigious national award and
feel very humbled. I am passionate about working to make St Austell a thriving
town centre for the people living here to be proud of, and it’s fantastic to
see the work we are doing already having a positive impact.”
Sceptre Awards recognise best practice in the shopping centre industry, shining
a spotlight on the people delivering real excellence. Richard is shortlisted
for the award of Small Centre Manager of the Year, one of a number of awards
being made to those working in shopping centres all over the UK.
Hurst joined White River Place in January 2014, after spending more than 20
years working in the retail and customer service sectors nationwide.
As well as
working closely with centre owners Ellandi to develop the retail, food and
leisure offer at White River Place, Richard’s focus in the last two years has
been on increasing the centre’s involvement in community events and town-wide
his leadership, White River Place has seen centre footfall increase by 9.2 per
cent – and by 4 per cent in last 12 months, bucking both regional and national
revenues have increased by 13 per cent, car park usage is up by 11 per cent,
and three new tenants for the centre were secured in the last year – including popular
clothing retailer Peacocks – taking the centre to 85 per cent occupancy, the
highest since it opened.
has also supported centre retailers and transformed White River Place’s
community engagement, becoming a director of St Austell’s BID (Business
Improvement District) and leading work on town-wide improvement projects.
to his efforts, St Austell enjoyed the best ever attended Christmas lights
switch on at the end of last year, and White River Place has led positive
community projects, including donating empty shop units for charitable groups
to use – such as the Royal British Legion for Poppy Appeal sales, and Cornwall
College St Austell for student art exhibitions. Richard organised a shop unit
for local school Carclaze Primary so students could sell books they had made, and
has helped to raise thousands of pounds for vital Cornish charities.
of the community organisations which Richard has supported wrote glowing
testimonials to support his award nomination.
Annette Miller, Manager of St Austell
“Since Richard has been in St Austell, the town has pulled together as one –
sometimes a difficult thing to achieve but thanks to the working relationship
we have built up through Richard, with trust and team work, no challenge has
Jenny Wood, Year 4 teacher at Carclaze
“Richard was a fabulous help to us and is very deserving of an award. Richard
believes in creating community events and helping one another, and Richard
helped us above and beyond our expectations. Richard has a clear vision for
White River Place - but he also has the determination and personality to
Karl Owen, Team Lead for Art and Design
at Cornwall College, St Austell, said: “Richard has played a very important
role in raising the profile of the arts in St Austell over the last two years.
Without people like Richard working so hard for the town, St Austell would
decline as a place to live and work.”
St Austell Town Council Cllr Sandra
“Richard works tirelessly and with commitment and the whole town is benefiting
from his friendly, inclusive approach. Richard is helping to make the shopping
experience in St Austell a safe and positive experience for everyone.”
more information about White River Place follow the centre on Facebook at www.facebook.com/whiteriverplace or on
For more information about the Sceptre Awards or
to view the full shortlist, visit www.sceptre-awards.co.uk